Terms of Service
Car Concierge Pro Simplified Car Buying Experience
Curation Terms
Curation Service
The service consists of and is limited to the following –
- Market Research
- Inventory Availability
- Inventory Listing
- Analysis and Comparison
- Curating Best Listings
- Scheduling Test Drives
Curation Fee
The fee for Curiation is USD 899. Upon receipt of the cost, Car Concierge Pro will engage formally with the client. The fee can be paid through PayPal, which supports Debit / Credit Card payment methods. If you need help paying through the website, kindly contact us at +1 (480) 418-6390 / neel@carconciergepro.com.
Refund Policy
- The Curation Service is Non-Refundable.
- No refund shall be granted if you, the customer, are non-responsive to our inquiries or make a purchase without informing us beforehand.
- If Car Concierge Pro is found to be non-responsive for more than 7 days, the customer may claim a refund.
Curation Timeline and Validity
Curation service is valid for the duration of 60 days from the receipt of the fee or till the purchase of the car, whichever is shorter. The team will work at the pace desired by the client. The team shall revert to the client within 24 hours of receiving any communication.
The service is valid for a single car purchase.
Negotiation Terms
Negotiation Service
The service consists of and is limited to the following –
- Car Price Negotiations
- Finance Negotiations
- Contract Review
Negotiation Fee
The negotiation fee is USD 899. Upon receipt of the Negotiation fee, Car Concierge Pro will engage formally with the client. The fee can be paid through PayPal, which supports Debit / Credit Card payment methods. If you need help making the payment through the website, kindly contact us at +1 (480) 418-6390 / neel@carconciergepro.com.
Refund Policy
- No refund shall be granted if you, the customer, are non-responsive to our inquiries or make a purchase without informing us beforehand.
- If Car Concierge Pro is found to be nonresponsive for more than 7 days, the customer may claim a refund.
- No refund will be provided if Car Concierge Pro has curated, negotiated, and secured savings on a vehicle option according to the outlined preferences in alignment with market standard pricing.
- Car Concierge Pro initiates negotiation efforts upon approval from the client. Upon receiving the negotiated quotes, no refunds will be processed if the customer delays in procuring the vehicle by utilizing the quotation provided by Car Concierge Pro to leverage a better deal elsewhere.
Negotiation Timeline and Validity
Negotiation service is valid for the duration of 60 days from the receipt of the fee or till the purchase of the car, whichever is shorter. The team will work at the pace desired by the client. The team shall revert to the client within 24 hours of receiving any communication.
The service is valid for a single car purchase.
Decision to Make Purchase
Car Concierge Pro shall recommend the car, appropriate pricing, and the best time to purchase the car. However, client is responsible for making the final decision to buy (either finance or lease) the car and make the necessary payment directly to the respective dealership.
Car Concierge Pro Simplified Car Selling Experience
Sell My Vehicle Terms
Sell My Vehicle Service
The service consists of and is limited to the following –
- Market Research
- Dealership Quote Negotiation
- Contract Review
Sell My Vehicle Fee
The fee for Selling My Vehicle is USD 699. Upon receipt of the fee, Car Concierge Pro will engage formally with the client. The fee can be paid through PayPal, which supports the Debit / Credit Card payment method. If you need help making the payment through the website, kindly contact us at +1 (480) 418-6390 / neel@carconciergepro.com.
Refund Policy
- Car Concierge Pro commits to presenting the highest appraisal based on standard market prices for vehicle appraisals. No refunds will be processed if the customer fails to sell the vehicle within the specified time frame. Car Concierge Pro cannot guarantee that a similar offer will be received in the future.
- No refund shall be granted if you, the customer, are non-responsive to our inquiries or make a purchase without informing us beforehand.
- If Car Concierge Pro is found to be nonresponsive for more than 7 days, the customer may claim a refund.
Sell My Vehicle Timeline and Validity
Curation service is valid for the duration of 60 days from the receipt of the fee or till the purchase of the car, whichever is shorter. The team will work at the pace desired by the client. The team shall revert to the client within 24 hours of receiving any communication.
The service is valid for one vehicle.
Decision to Sell
Car Concierge Pro shall recommend the best selling price, and the best time to sell your vehicle. However, client is responsible for making the final decision to sell the vehicle.
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