I had already spent quite a bit of time researching the market and had negotiated what I thought was a very competitive deal on a new BMW M440i. Car Concierge Pro reviewed everything, confirmed the deal was strong, and was still able to negotiate it even further while providing valuable guidance throughout the process. More importantly, they handled the dealership coordination, answered every question, and were always available whenever I needed advice. The service more than paid for itself, and I'd highly recommend Shainit, Sri, Irish and the entire Car Concierge Pro team to anyone looking for knowledgeable, professional assistance with their next vehicle purchase. A big thanks to the team for making the car buying experience a no hassle process!!
The written record107 entries4.8/5 on Google2020-2026
Take their word for it
107 Google reviews across six years of buying, selling and leasing, reproduced verbatim, readable at source. This is what a car deal feels like when the person doing the fighting is on your side of the table.
Start your own entry
Tell us what you are after. The first call is free, and everything these reviews describe starts with it.
Request a ConciergeBased on 107 Google reviews
More reviews on Google (opens in a new tab)1,100+
cars bought, leased and sourced for clients

38 of the 107 Google reviews, verbatim
As a first-time user of a car concierge service and a first-time exotic car buyer, I was admittedly apprehensive going in. Shainit’s patience and professionalism throughout put those concerns to rest. The team managed the entire out-of-state acquisition process, allowing for a truly hands-off experience; I didn’t need to engage directly with a dealer until the final stage. Given how much the McLaren market fluctuated during my search, Shainit and his team provided consistent weekly updates, and were fully responsive when I requested more frequent communication during key moments. It genuinely felt like having a friend in the industry looking out for me the whole way. The white glove service was well worth it. I’d highly recommend this to anyone considering a similar purchase.
Read moreShow less
The full review is shown above.Outstanding experience with Car Concierge Pro! Even after I had already found my vehicle, Shainit and his team reviewed my lease, negotiated with the dealership, and reduced my payment from around $750/month to the high $600s, saving me nearly $3,000 over my 36-month lease. Their professionalism, responsiveness, and dedication made the entire process seamless. Highly recommend them to anyone buying or leasing a vehicle, the service truly pays for itself.
Read moreShow less
The full review is shown above.Amazing “white glove” service. They directly contacted and negotiated with 10-20 dealerships across my province on my behalf to find the best possible deal summarizing all results for vehicle options and price. This saved me all the aggravation and countless hours that comes with car purchasing. In the end I received a written committed “out the door” quote with no extra or hidden costs. It was amazing. Highly recommend, worth every cent I paid.
Read moreShow less
The full review is shown above.The best way to buy a car. This service will give you confidence when deciding to buy a car. They will work with you to find the best deal possible and help you through the paperwork too. 100% Recommend!
I’ve used Car Concierge twice now, and I’ll never buy a car another way! This time, they helped me find the car I wanted, get the best price, arrange for shipment, and sell my old car at the highest value. Each step involved comparisons of other possible deals. They guided me through all of it and provided assurance that I was making good decisions. Highly recommend!
Neel’s team took EXCELLENT care of me to find the car I’ve always wanted and for the best value! Shainit and Irish worked tirelessly to source and negotiate my very specific, hard-to-find Mercedes-Benz G 550. They were in constant touch, gave sound advice and coordinated multiple PPIs to ensure I was able to make informed decisions from afar, as we reviewed an initially long list of out of state options and pared it down to the final choice. I’m eternally grateful!
Read moreShow less
The full review is shown above.I had an excellent experience working with Car Concierge Pro! The process was smooth, professional, and stress-free. Shainit and the team were responsive, transparent, and clearly knowledgeable about the market and negotiation process. I dreaded buying a new car because of having to deal with aggressive sales tactics from the dealerships. They saved me a tremendous amount of time and frustration, and I felt confident throughout the entire process. Communication was excellent - never pushy, and they were always available to answer questions and explain details clearly. It ended up being one of the best decisions I made during the car-buying process. I would absolutely recommend them to anyone looking for a more efficient and enjoyable way to purchase a vehicle!
Read moreShow less
The full review is shown above.I had a very good experience working with Car Concierge Pro while helping my mother shop for a used SUV. The team was exceptionally responsive, patient, and thorough throughout the process. They spent a great deal of time researching vehicles, reviewing CARFAX reports, building comparison spreadsheets, communicating with dealerships, negotiating pricing, and helping us understand the real out-the-door costs rather than just the advertised prices online. What I appreciated most was the level of transparency and attention to detail. They were willing to adapt as my preferences changed and never pressured me toward any particular vehicle. They were also honest when discussing potential concerns with certain cars, inspections, or dealership practices, which made the experience feel genuinely client-focused. There was one frustrating experience involving a third-party inspector, but the Car Concierge Pro team handled the situation professionally and remained supportive throughout. Overall, the process was far less stressful having experienced people manage the research, dealer communication, and negotiations. Shainit and his team were excellent to work with, and I would absolutely recommend Car Concierge Pro to anyone looking for help navigating the car buying process.
Read moreShow less
The full review is shown above.I was looking to buy a Mercedes-Benz, but due to my busy schedule, the entire car-buying process felt extremely hectic and stressful. That’s when I contacted Car Concierge Pro, and I’m really glad I did. Shainit and Irish were incredibly helpful throughout the entire process. They handled everything professionally and made the experience smooth and hassle-free. Their curation, presentation, and attention to detail were top-notch. Most importantly, they helped save me around $5K while eliminating the usual headaches that come with buying a luxury car. I highly recommend Car Concierge Pro to anyone looking for a seamless and professional car-buying experience.
Read moreShow less
The full review is shown above.Great experience working with the Car Concierge Pro team. Very professional and patient. Helped me get a great deal on a new 27 Telluride

I had a superb experience with Car Concierge Pro! From the very first introductory meeting, they were nothing short of complete professionals at every step. I had a previous car purchasing broker (Open Road) who really disappointed me with laziness and lack of enthusiasm. Car Concierge listen to my concerns, stayed in constant contact with me, provided expert counsel and delivered. Even though I had to suspend my search for a few months, they picked it right back up and didn’t miss a step. Sri was my primary contact and she was super professional and transparent. I HIGHLY recommend them!
Read moreShow less
The full review is shown above.


Great experience. Neel, Irish, Shainit, and the whole team were amazing. They had a comprehensive chart that could show all the things about the cars, making it easier for a first time buyer like me to get the right car for myself.
They did a great job from start to finish helping me find me new 2026 Genesis. They were very communicative and responsive to all of my texts and calls. I believe they did the best they could in finding and negotiating deals as well. Thank you!


I SAVED at least $2000 in car + insurance purchase through Car Concierge Pro services. I would highly recommend Car Concierge Pro to anyone looking for purchasing Car or Car insurance. My experience with them was seamless from having a bigger list to start with to finally shortlisting the vehicle. They handled all the negotiations and were even available on Sunday to address my questions when I got my car. They guided me in terms of how to handle dealer negotiations whey they try to cross/up sell. They helped me in making a rational decision rather than an emotional one. They assigned a single point of contact. So there was no confusion of reaching out to multiple people. Thanks to the team - Neel, Shainit & Irish.
Read moreShow less
The full review is shown above.
I recently purchased a Toyota RAV4 through a car concierge service, and the entire experience was exceptionally smooth and stress-free. From start to finish, the process was handled with transparency, efficiency, and genuine care. A special thank you to Neil and Shanit for making everything seamless. They took the time to understand exactly what I was looking for, handled all the negotiations, and secured a great deal without any hassle. Their professionalism, responsiveness, and commitment to customer service truly set them apart. I highly recommend their concierge service to anyone looking to purchase a vehicle the easy way. Outstanding experience! 🚗✨
Read moreShow less
The full review is shown above.If you want excellent service with outstanding results, work with Shainit and his team at Car Concierge Pro. They sourced several vehicles that I requested and patiently and methodically worked with me to find the ideal Mercedes Benz to meet my needs and wants. I am very happy with their service and pleased with my new 2025 MB E53 AMG!


I found a quote for my new Subaru Forrester hybrid sport and they beat the price by $1k. They’re good and communicative throughout the process.



Great experience - saved me hours and hours of research and the never-enjoyable task of negotiating with a dealership (where I am hampered as a single woman of a certain age). I am delighted, and highly recommend the Car Concierge Pro service.
I had a great experience working with Shainit! He was incredibly helpful, professional, and attentive throughout my car search. He provided me with a wide range of options, negotiated on my behalf, and made the entire process feel much less overwhelming. I’d highly recommend Shainit and the team to anyone looking for assistance with their car-buying journey!
They helped me find the best price that I could not have imagined. Great work. I have already recommended to many friends.
I initially hired Shainit and his team to help me sell my Model 3. I had moved out of the country and had difficulty managing the sale overseas. They took care of everything and gave me a stressless experience I am currently in a rough financial situation where I need to purchase a vehicle, and being in a situation where it is so easy to get emotion and make impulsive financial decisions, it’s been valuable having expert guidance to keep myself grounded. I consider their services essential when it comes to car buying. It’s so easy to get impulsive when buying a car so having that professional guidance is invaluable. Highly recommend
Read moreShow less
The full review is shown above.Love my new Mustang Mach E electric. Shainit and his team did an excellent job procuring the vehicle for me at a great price. They did thorough research on the cars I was interested in and helped me narrow down my choices based on my likes to the perfect car for me. I will certainly use them again in the future

I had an outstanding experience! Shainit and Kaushiki were in touch throughout the entire process of curation and negotiation. Their professionalism, dedication, and expertise made the car-buying experience smooth and stress-free. Shainit and Kaushiki took the time to understand my needs and preferences, and they worked tirelessly to find the perfect car at best price. Also, they suggested some changes in the initial requirements which helped me get more options to choose from. I highly recommend their services to anyone looking for a hassle-free car-buying experience!
Read moreShow less
The full review is shown above.Purchasing a car is always a full-time job. I am glad that I was able to outsource all the efforts to Car Concierge Pro to buy my Crosstrek! Shainit, Kaushiki, Shivani, Akanksha, and Bhavya took all the necessary steps to find the exact build I was looking for and ensured the entire purchase process was hassle-free. They continuously curated the available builds based on my inputs for multiple cars, and I just had to look at the list and finalize what I liked! The team was open to all my feedback and always incorporated my inputs to ensure I got the best deal possible. They continuously negotiated the car price, made sure to secure the best price, and never delayed any part of the process. I never imagined buying a car could be so smooth! I highly recommend Car Concierge Pro if you are buying a vehicle, especially if you don't have time to deal with all the hassle.
Read moreShow less
The full review is shown above.I have used car buyers before but this is a higher level of service. Shainit backed up by Neel and Akansha helped me with a complicated situation with a dealership that appeared to have damaged my car on an appraisal test drive when I was looking for a new car to trade in mine in for. The degree, extent and dedication of their efforts to deal with this and find another buyer for the unfixed car were extraordinary. They patiently explained everything involved so there was little anxiety. They were always available and responsive and went the extra mile to take care of everything they could. They also found exactly the new car with the right options I wanted for a very good price at a dealer 85 miles away. What more could you ask for?
Read moreShow less
The full review is shown above.Car Concierge Pro (Shainit) is an incredible resource for hassle-free car buying! They negotiated a significant discount of over $5000 for the Honda Accord Touring we got and kept us updated every step of the way. Their fee is a bargain for the time and money saved. Highly recommend!
I recently used Car Concierge Pro's services, and I couldn't be more satisfied with the experience. My only regret… Not finding them before I bought the vehicle I was trying to sell. They would’ve figured out. It was a lemon long before and I never would’ve bought it. Use their expertise. It will help you make the right decision. From the day, we discovered them and hired them when we were ready to sell the vehicle FroShainit, Akansha & the entire Team was incredibly dedicated and attentive, remaining at my disposal throughout the entire process. They worked tirelessly to find vehicles that matched my preferences perfectly, demonstrating an impressive understanding of my needs and desires. What truly sets Car Concierge Pro apart is their exceptional coordination in selling my existing vehicle. They managed every detail seamlessly, making the transition to my new car as smooth and stress-free as possible. Their professionalism and efficiency were evident at every step. I highly recommend Car Concierge Pro's white glove services to anyone in need of a hassle-free car buying and selling experience. With Help like that, you won’t make mistakes you won’t have regrets Their commitment to customer satisfaction is unmatched, and I will definitely be using their services again in the future.
Read moreShow less
The full review is shown above.Sam was great. He got me a great deal and found the exact SUV I wanted. I will be using them again.
Shainit did a great job. Service was worth it. He found a car for me 100 miles away when multiple dealers told me there were no models available within 400 miles, and my only alternative was to order this model from factory, which would take a few months and the price was not guaranteed. Appreciate Shainit’s assistance. Thanks
I had been in the market for a G Wagon, and the Team at Car Concierge Pro went above and beyond to find me the perfect options tailored to my preferences. This service is a fantastic choice for anyone seeking a hassle-free vehicle buying and selling experience. The team not only guarantees the best offers but also keeps you well-informed about the available options. I highly recommend their services - it's a top-notch business! 🤝
Read moreShow less
The full review is shown above.Excellent service and great price - got 20% higher than trade-in offer at dealer. Highly recommend.
Neel and team found me close to what I wanted. They did negotiate the price of my 2023 Bronco to almost MSRP. Only drawback is I had to pay extra for shipping. I'd use them again.



I had an incredible experience with Car Concierge Pro. Neel helped me every step of the way -- from arranging all appointments for the cars I wanted to test drive to locating the actual car I wanted and negotiating a fantastic deal for me. He proof-read all contracts and caught an "error" (perhaps conveniently buried by the dealership...?) which the dealership subsequently had to rectify. Even when the car dealership started being difficult at the time of signing, Neel continued to advise me until the very last moment when I walked out of the dealership, car keys in hand. Neel and his team are extremely knowledgable about all the ins and outs of car negotiations, they are responsive, and so extremely helpful with removing all the uncertainty and stress from the car buying experience, not to mention that they saved me a ton of money! I would give 6 stars if I could and highly, highly recommend Car Concierge Pro to anyone who is in the market for a new car.
Read moreShow less
The full review is shown above.I used Neel at car concierge pro to find and negotiate an audi q7. He did such a great job and saved me $4000. Made the whole process painless. I was so happy with the service i had him find and negotiate another new car for me which i purchased yesterday. I cannot say enough - Neel and his associates will save you more than you will pay for their services. Its a no brainer. Go with carconciergepro! This is an update to my previous review from 2022: used car concierge pro to find and negotiate a new BMW M4. They quickly located exactly what I wanted and then negotiated a good price below the target I was looking for. They continue to provide great service, well worth the price. Again, they receive my highest recommendation!
Read moreShow less
The full review is shown above.Neel made buying a car easy. We have been putting it off for years because I get anxious around car sales people. I also don't like the phone calls and email follow up they do. Neel took care of everything at a distance, I showed up and did the test drives. No chit chat--no personal information given--just drove the car. It was heaven. Then the day of purchase it was all arranged and I just sat there and did work on my phone while the paperwork was being processed, and I did none of the negotiations, and he got $12,000 off of a new car, so that we walked out paying just $30,000 So that was quite a significant chunk off the price of a new car that he negotiated. He turned a stressful situation into something that was easy breezy and saved us tons of money. Do yourself a favor and pay his modest fee you will more than make up for it in time savings and his negotiating powers will get you a price that you would never get on your own. Highly Recommend. Now I am not fearful of getting a car with Neel there to protect me. Looking forward to getting another with his help.
Read moreShow less
The full review is shown above.All I can say is WOW! Neel really takes the stress out of the car shopping and purchasing experience! He saved us over $4,000 on our new Jeep and did most of the leg work on negotiation and providing the dealer details about things like trade in all while we were at work. I high recommend using his service to save time, money, and decrease stress overall!!
I recently purchased two vehicles through Car Concierge Pro . Not only did I save a lot of money, I saved time, hassle, stress and the general unpleasantness that comes with buying cars. I won't ever work directly with a dealer again and I'd absolutely recommend Car Concierge Pro.
Every card above exists on Google under the reviewer’s own name. Check us.
Patterns
What 107 reviews keep saying
Read enough of them and four sentences repeat, in different handwriting.
The negotiation happens in writing
“They directly contacted and negotiated with 10-20 dealerships across my province… a written committed out-the-door quote with no extra or hidden costs.”, Brian S.
The hours come back
“Saved me hours and hours of research and the never-enjoyable task of negotiating with a dealership.”, Kristina W.
Distance stops mattering
“The team managed the entire out-of-state acquisition process… I didn't need to engage directly with a dealer until the final stage.”, Ashton A.
They come back with the next car
“I've used Car Concierge twice now, and I'll never buy a car another way!”, Debi L.
Ready to write
the next one of these?
Tell us what you are after. The discovery call is complimentary, and you decide whether to go ahead afterwards.
- Free consultation
- No upfront fee
- 30-day money-back guarantee
- No obligation to buy
NextA complimentary discovery call on Google Meet or Zoom, where we walk you through exactly how we would approach your purchase.
Real handovers, not stock photography.1,100+ clients across the USA, Canada and the UAE.
You’re all set.
Our team will contact you within 60 minutes to book your discovery call.




