FAQ
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Built from 1,100+ clients served across the USA, Canada and the UAE. Pricing, process, scope and timing, including the answers dealerships would rather you did not have.
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33 questions
Everything people ask before hiring us
What is Car Concierge Pro?
Dealerships take advantage of people by playing the numbers game and psychological tactics. Dealerships have trained sales associates who know how to get your every hard-earned dollar while Car Concierge Pro's goal is to help save your money on your car purchase.
Why is Car Concierge Pro able to get the lowest price?
Car Concierge Pro works for you, the client! No dealer gives us any compensation whatsoever. Because Car Concierge Pro works only for you, we have an inherent interest in doing what's best for you to earn your present and future business. Car Concierge Pro utilizes a multi-invoice process for each customer, and every dealer contacted knows they are always among several dealers competing for your car deal. It makes them put their best foot forward because they have only one chance to earn your business and do the deal with you!
Should you negotiate when buying or leasing a new car?
Yes, absolutely. A car dealership makes anywhere between $7000 to $50,000 on your car if you don't negotiate or haggle.
On average, how much are the savings for a client?
Anywhere between $3248 to $11,623 based on several different factors. Request a Concierge for a 30-minute complimentary consultation with a Car Concierge Pro professional.
How does Car Concierge Pro helps the client?
We use proven negotiation tactics to implement the best price deal (the lowest price) and negotiate with dealerships until you get the deal. We also make sure that it fits within your budget. We are happy to answer your questions during the car buying process to ensure that you understand everything you need to before signing the contracts at the dealership.
Does Car Concierge Pro have the Lowest Price Guarantee?
Car Concierge Pro guarantees that we will get you the lowest price and the best deal for purchase on the car you are looking to finance/ lease when we are working with you, in the same time frame and geographic area.
Why does dealership change numbers or make me wait for over 3 hours when buying a car?
In a simple sentence, to get your money. They do this by playing games, changing numbers, and making you tired so that you lose focus on negotiations and make you agree on their pricing.
Should you finance or lease your car?
We will explore this option during our complimentary call when you Request a Concierge . Our goal is to get you the lowest OTD, Out The Door number for your car. We guarantee the lowest number on all car models.
Are you as a client under any obligation to buy the car if you use Car Concierge Pro service?
Absolutely not! You only pay the one-time project initiation fee for your service, published in full on our pricing page, to start working with Car Concierge Pro. And the negotiation fees include the entire car buying process (either finance or lease) from start to finish, including the brutal negotiating and discussions with the dealerships.
It includes 40-50 hours of Car Concierge Pro's time to do the market research, provides you with the latest and the most relevant information, numbers, car deals, and more. It also includes answering your questions throughout the car buying process.
Should you let a car dealership run your credit?
Most dealerships are tacky. They will run your credit even if you're still looking for your perfect car. This way, they can tie you down and sell you the vehicle at the highest possible prices even if you don't like their current inventory.
Let's look at several options:
If you're buying it outright or paying in cash, you should NEVER let a dealership run your credit. There's no law where you have to abide by what they say to you at the time of the car purchase.
If you're planning to lease or finance, you should ONLY let the dealership run your credit once you're 100% sure of the car, and you've already negotiated the car prices.
There are over 32 different ways of how a dealership makes billions, if not millions, by taking advantage of everyday people like us.
To ensure that you are fully informed of their so-called 'traps,' Request A Concierge today.
What are the factors to keep in mind when buying a used car?
These are the 15 factors to keep in mind when getting a used car:
Do in-depth market research.
Jot down your exact needs and preferences
Find every vehicle which meets your expectations.
Review their complete CarFax reports
Analyze their Autocheck reports
Should you use a car concierge service?
A car concierge service actively negotiates car prices for its clients. You state your car preference, get curated deals, and make a hassle-free purchase.
There are several benefits of using a car concierge service. Some car buying concierge services provide services only on new vehicles, while some only have leasing specials.
At Car Concierge Pro, we offer exclusive benefits to our clients. Here are the benefits of using our car concierge service:
Cost-effective and hassle-free : We use our experience and expertise when it comes to negotiating with car dealerships to get the best deal for our clients.
Curated Deals : Using a car buying service is like hiring a real estate agent. As a car buyer, you are not always aware of the deals and offerings currently available. We provide a list of curated deals based on our client's preferences.
On-demand service : Our concierge professionals are available seven days a week, 365 days a year to serve our clients. We have spent over 500 hours providing dedicated support and answering the queries of our clients.
Can you negotiate upgrades on a new car?
Yes, you can. At Car Concierge Pro , we figure out what exactly our client needs in their new car, including upgrades, packages, and others.
Once the requirements and preferences get finalized, we embark on the negotiating process with the dealerships.
Always remember, car prices are subjective. And so, we curate and provide the best deals at the lowest prices on the new cars for our clients.
What do you do when your car loan is higher than the value of the car?
It happens when your car depreciates faster than your scheduled payments. Now, there are several options for you to consider:
Increase your monthly payment and pay off the loan earlier than the scheduled timeline.
Keep the car in excellent condition with regular service records.
Don't put unnecessary miles on your car (Get rentals for vacation, road trips, etc.)
Once paid off, you can do the trade-in & get a new car, or sell it off and then get a new vehicle from the dealership.
Please don't forget to negotiate when you're looking to get your next car.
Can you lease a car with no down payment?
Yes, you can lease a car with a $0 down payment. However, as a car buyer, you have to be proactive in tracking various deals, offers, incentives, market supply and demand, and ensuring that you're leasing the car at the lowest price.
A more straightforward option is to hire a professional car concierge service company for a flat fee like Car Concierge Pro who does not get any kickbacks from any dealerships and gets you the best lease offer on your new lease.
What's the best month to lease a new car in the USA?
At Car Concierge Pro , we do lease deals throughout the year, including Christmas and NYE. There are no right or wrong months to lease a new car.
As a buyer, you have to be proactive in tracking various deals, offers, incentives, market supply and demand, and ensuring that you're leasing the car at the lowest price.
Also, every dealership has different offers on the same make and model of your chosen car. The majority of the time, there are even exclusive offers right from the manufacturers.
Overall, you have to keep an eye out on these deals and spend hours researching, negotiating, and reviewing the final offers.
Besides, there are over 34 different terminologies that you have to get yourself acquainted with at the time of pricing discussions with the dealers.
Some of the standard options available in the market for consideration
Can you buy multiple cars under your name?
Yes, 100%.One of our clients buy cars and then rent it out on Turo.com.
We provide him with curated deals, negotiate car prices with the dealerships, and ensure a hassle-free car buying experience.
It would be best if you kept in mind that you need to get the cars at the lowest negotiated price, which would help keep your monthly payments low, especially when leasing or financing.
Our concierge offering enables our clients to get their (multiple) cars with peace of mind.
How much does an auto dealership make per car sale?
An auto dealership makes millions of dollars each year. Not surprising, right?
They have the highest profit margins on the new cars when compared to used cars.
On average, they make about $3000-$7000 on cars, priced less than $30,000-$40,000.
For luxury and high-end cars, the profit is north of $10,000 or even more.
A car buying experience is frustrating and demands time off from work or business activities.
Going from one dealership to another dealer to get a good deal is a futile process.
Can you bargain on the extended warranty price of a car?
Yes definitely. There is hefty markup when it comes to selling an extended warranty by the dealerships.
However, you should only get an extended warranty if you will keep the car for more than three years.
We negotiate the warranty price from over $3000 to under $899 when our clients are looking to get it.
We provide a cost-effective and seamless experience to our clients looking to get a new, pre-owned, or used cars.
Should you purchase a used car from an online dealer?
Usually, an online dealership like Carvana, Vroom, AutoNation, and others offers used cars at higher prices than local family-owned dealerships.
Also, it is much better to inspect a used car before making a purchase. It is not like buying a $10 item from a grocery store and going for a refund if you don't end up liking it. Car prices vary from $10,000, $500,000 and even more.
If our client is looking for a pre-owned certified or used cars, we provide them with a list of curated deals. Once we go through it together, we recommend our clients to visit and check out the vehicles. Once we inspect and everything checks out properly, including car history, we initiate negotiating with the respective dealerships.
This way, the client is assured that they will get the same car at the best-negotiated price.
What is an experience you had at a car dealership you'll never forget?
I'd like to share my experience I truly cherish, for it led me to start Car Concierge Pro.
I was in a dilemma while buying a new car, Nissan Rogue; I was a Ph. D. student at Arizona State University, U.S.A back then. Every car dealer was selling the same car at different prices, which frustrated me with the process. And so, I decided to get a new vehicle at the lowest price. After spending three weeks of sleepless nights, I eventually ended up saving $7450 in purchasing the car.
I figured that the entire car buying process is time-consuming, exhausting, and demands extra efforts like superior negotiation skills if you want to save dollars on the deal. Once my friends found out about this story and my negotiating skills, they started reaching out to me for their car deals. I brought about a positive change in people's lives using my negotiation skills to save my client's hard-earned money. That's how it all started. My passion drove me all the way!
Car dealerships make millions if not billions over the long haul by making customers pay some 'hidden' fees or the so-called dealer add-ons (addendum).
At Car Concierge Pro , we provide a hassle-free and cost-effective car buying experience for our clients in the USA and Canada. To date, we have saved our clients over $370,000+ of their hard-earned money.
When is the best time to buy a car?
My name is Neel Mehta, the Co-Founder and Chief Negotiator at Car Concierge Pro . These days, buying a car is not a want but a need. The best time to buy a car is when you get the vehicle you want at amazing discounts.
Car dealerships make millions if not billions over the long haul by making customers pay some 'hidden' fees or the so-called dealer add-ons (addendum).
While buying a new or used car, the most common ones where an informed customer must avoid paying or negotiate are:
The dealer may already be giving you discounts, but you must understand the scope of additional price reductions, as mentioned in the table above.
We provide a hassle-free and cost-effective car buying experience for our clients in the USA and Canada. To date, we have saved our clients over $370,000+ of their hard-earned money.
What are the most significant benefits of buying a car with a car concierge service? Are these services just for new vehicles, or for used ones too? Do they end up saving you money or just hassle?
There are several benefits of buying your car through a concierge service. Some provide services only on new vehicles, while some only have leasing specials.
It is pertinent to search and choose a car concierge service that provides an end-to-end offering where you, as a client, can enjoy the experience while you spend your time at work or business or with family.
At Car Concierge Pro , we offer some of the exclusive benefits to our clients:
Cost-effective and Hassle-free: We use our experience and expertise when it comes to negotiating with the car dealerships and getting the best deal for our clients.
Curated Deals: It is like hiring a real estate agent. As a car buyer, you are not always aware of the deals and offerings currently available in the marketplace. And so, we provide a list of curated deals based on our client's preferences.
On-demand: Our concierge professionals are available seven days a week, 365 days a year to serve our clients. We have spent over 500 hours providing dedicated support and answering the queries of our clients.
Can you share your first-year journey in business? Why did you grow your car concierge business?
Before founding CarConciergePro, I was a co-founder of a MedTech startup, raised over $1.5M, grew our team to 25 members, published papers with Mayo Clinic, and more.
Car Concierge Pro is a boutique concierge service for people looking to save their hard-earned money on their next car purchase. We have made the entire car buying process cost-effective and hassle-free for our clients.
It all started when I wanted to buy my dream car and found that the various dealers were pricing the vehicle differently. I did extensive research on the reason behind the difference in prices from multiple dealers. To my surprise, the conclusion of my study was shocking. The dealers were misleading the buyers by including unnecessary costs in the deal.
The first year of my business was the most crucial one. It helped me get better at converting prospects to clients. I got better at negotiating with car dealerships for my clients to negotiate their dream cars at great prices.
The entire car buying process is time-consuming, exhausting, and demands time off. Once my friends found out about this story and my negotiating skills, they started reaching out to me for their car deals. Slowly but surely, the word spread around, and now I have negotiated over 39 car deals and saved our clients over $370,000+ of their hard-earned money.
How to buy a car during the pandemic?
The short answer to this question is to shop online, purchase the car virtually, and get it home delivered. Don't forget to use sanitizer and Clorox wipes to clean the vehicle. Also, wear a mask and nitrile gloves when you go for the drive.
The detailed answer is as follows:
The car buying and negotiating process is painstaking. The usual method is to go from dealership to dealership when someone is in the market to get a new or pre-owned car. However, with the COVID-19 pandemic, the process needs to evolve. As a healthcare professional, I am concerned about my clients' health, and at the same time, as a Car Concierge professional, I also want them to get their vehicle during the crisis.
And so, at Car Concierge Pro, we have simplified the car selection process for our clients based on their preference, budget, and timeline by making them aware that there's no need to go a dealership to test-drive different cars. To date, we have saved clients over $370,000+ of their hard-earned money.
We provide them with a concierge service where the vehicles which they are interested in comes to their home or office with a driver who is wearing a mask and gloves and has thoroughly sanitized each car.
Once they have completed several test drives and figured out which car they are looking to get, we provide them with the best Out The Door pricing (lowest possible price) by negotiating with several car dealerships, virtually. We also negotiate interest rates on finance or lease options with the dealerships on behalf of our clients.
Why should you choose Car Concierge Pro over other car brokers or companies?
Not bragging, but we are so good at negotiating car deals because we have done extensive research on the reasons behind the difference in car prices at various dealerships.
Car dealerships make millions if not billions over the long haul by making customers pay some of the 'hidden' fees or so-called dealer add-ons (addendums). That's where we jump in to make them understand what's right and what's an add-on.
After curating over 100 deals and negotiating for over 500 hours with the dealerships, we have learned negotiating fiercely to get our clients' best deals on their new or preowned car purchases.
How much time can I expect to spend at the dealership?
The duration of your visit to the dealership can vary depending on several factors, such as the paperwork involved, any additional services requested, and the dealership's efficiency. However, on average, you can expect to spend a few hours at the dealership to complete the necessary formalities.
What documents do I need to bring from my side?
To ensure a smooth transaction, please bring the following documents:
Valid driver's license
Proof of insurance (if you already have an insurance policy)
Proof of identity (passport, ID card, etc.)
Proof of address (utility bill, bank statement, etc.)
Any additional documents requested by the dealership (if applicable)
What will be the mode of receiving the car? Will I drive it from there, or will they deliver it?
Generally, you can either drive the car from the dealership or have it delivered to your desired location. We can discuss your preference and make the necessary arrangements accordingly.
What should I plan for insurance? If I am driving from there, don't I already need insurance?
You must have insurance coverage if you choose to drive the car from the dealership. We can assist you in obtaining insurance through Geico or any other provider you prefer. It is recommended to have insurance in place before driving the vehicle.
I don't have car insurance, so is there any danger in test driving? What if I accidentally damage the car when I don't have insurance?
When test-driving a vehicle, the dealership usually provides insurance coverage for any potential damages that may occur during the test drive. However, clarifying the specific insurance terms with the dealership beforehand is always a good idea to ensure you are adequately protected.
What is the process for registration and licensing? Will I have a choice in how my license plate looks?
The dealership will guide you through registering and licensing your new vehicle. Regarding the license plate, you may have the option to choose personalized or specialized plates based on availability and local regulations. Discussing your preferences with the dealership is best, and they will assist you accordingly.
What would you recommend regarding accessories? Should I add them during the purchase or later from another dealership to keep the price in check?
Adding accessories can be done either during the purchase or later on. It's worth considering the dealership's offerings as they may have competitive prices and expertise in installing accessories specific to the vehicle. However, if you prefer to explore other options or aftermarket accessories, you can add them later from another dealership or specialized shop to ensure the price is within your budget.
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