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ToggleWatch Joshua’s Journey – From Confusion to Confidence
We’re proud to share stories like Joshua’s—and now you can watch the full consultation video:
When it comes to buying or selling a car, especially in today’s unpredictable auto market, even the most informed consumers can find themselves confused, drained, and, quite frankly, over it. That’s exactly where Joshua found himself when he began the hunt for a Jaguar XFR while also trying to maximize the value of his current Audi A8 Quattro. Like many car buyers, he was armed with ambition—but short on time and patience.
So what did he do?
He reached out to Car Concierge Pro, where our founder and chief negotiator Neel and business consultant Akansha stepped in with a personalized, research-driven approach that redefined Joshua’s experience from the ground up.
This blog post is a detailed account of how that process worked, why Joshua trusted us, and how we combine technology, negotiation strategy, and hands-on expertise to take the stress out of car buying and trading.
Understanding Joshua’s Situation: Why He Turned to CCP
When Joshua first reached out to CCP, he was very clear:
“It seems like a full-time job to find the car I want in this market.”
And he was right. Joshua had done his own preliminary research, combed through countless listings, and communicated with a few dealerships. But he quickly realized something that most savvy buyers eventually do:
Online tools are not enough.
Especially when:
- You’re looking for a specific make/model (like a 2010–2015 Jaguar XFR with a 5.0L Supercharged V8),
- You need to sell your current car (his Audi A8 Quattro) for the maximum possible value,
- And you want real-time market analysis and negotiations done on your behalf.
That’s where Car Concierge Pro excels.
What Makes Car Concierge Pro Different?
We're Not a Dealership. We're Not a Broker. We're Your Advocate.
One of the first things Neel clarified was this:
“At Car Concierge Pro, we are completely unaffiliated. We don’t take commissions, kickbacks, or incentives from any dealership. We only work for you.”
This independence means CCP can aggressively negotiate with 15+ platforms and multiple dealerships at once—without being biased toward a particular seller.
We don’t care where the car comes from. We only care about:
- The right specs
- The best price
- The least hassle
- And the highest possible value for your trade
Curation: The Foundation of Everything We Do
We kicked things off by collecting every detail of Joshua’s vehicle preferences. These weren’t broad strokes. They were specific:
- Jaguar XFR
- Model years: 2010 to 2015
- Engine: 5.0L Supercharged V8
- Preferred mileage: under 70,000 miles
- Budget: defined, but open for strong value
- Trade-in: Audi A8 Quattro (already financed through Tower Federal Credit Union)
We then began what we call our extensive curation process. Using over 15 auto websites like:
- CarGurus
- AutoTrader
- Cars.com
- KBB
- Carfax
- Edmunds
- TrueCar
We built a real-time, collaborative inventory spreadsheet so Joshua could see:
- Vehicle listings that matched his criteria
- Dealer name, distance, listing status
- Price, mileage, features, premium packages
- Whether a dealership markup applied
- And real-time availability
Transparent Process, Zero Pressure
From day one, we made something very clear to Joshua: you will never be bombarded by dealers.
Why?
Because we do all the calling, emailing, texting, and negotiating. Our clients remain anonymous until the deal is ready to be signed.
This means:
- No spam calls
- No false urgency
- No salespeople saying “It’s the last day of the month, take the deal or lose it”
You stay in control—and informed. Through daily updates via email and text, we keep you in the loop without overwhelming your schedule.
Negotiations: Where the Magic Happens
Once the curated list of Jaguars was ready, we began the real work: negotiating.
This is where CCP brings real value. We:
- Negotiate each vehicle separately, comparing out-the-door prices
- Factor in tax, title, registration, documentation, and dealer fees
- Request additional dealer incentives, corporate rebates, and markdowns
- Avoid disclosing trade-ins until the absolute last moment
“The mistake most people make,” Neel said, “is telling the dealer upfront about a trade. That gives them room to play with numbers.”
Instead, we focus the dealer on delivering the lowest price for the new car first, then come back and say:
“Oh, by the way, we have a vehicle to trade. What’s your best offer?”
This approach often saves clients thousands of dollars.
Trade-In Support: Selling Joshua’s Audi A8 Quattro
Joshua didn’t just want a good deal on his Jaguar—he wanted top dollar for his Audi.
Rather than driving from dealership to dealership, getting lowball offers, or listing it on private classifieds (and dealing with scammers), he handed the process off to CCP.
We offered two clear paths:
- Independent sale – Find the highest virtual buyer for his Audi across a national network
- Dealer trade-in – Negotiate trade-in offers after finalizing the Jaguar price
We conducted a 72-hour blitz campaign to appraise the Audi. Multiple offers rolled in—some as high as 15% more than Joshua’s initial dealership quotes.
Meanwhile, we ran mathematical models to determine:
- Which Jaguar purchase + Audi trade combo would result in lowest total out-of-pocket
- Which scenario would deliver best value for money based on our proprietary “VFM” (Value for Money) ratio
Pricing: Transparent, All-Inclusive, No Surprises
Joshua asked the question everyone should:
“So what does this all cost?”
Neel’s answer was simple and upfront.
CCP Complete Concierge Package – $1,497 (Spring Promo)
- Market Research & Inventory Curation
- Multi-Dealer Negotiations
- Price vs. Mileage Comparison
- Daily Updates + Real-Time Spreadsheet
- Trade-In Optimization
- Final Contract Review + Delivery Prep
Regular Price: $1,697
Spring Discount: -$200
No hidden fees. No hourly billing. No back-end commissions.
You pay for results—and you pay in two stages:
- $500 upfront to start the work
- $997 after you’re satisfied, get the keys, and close the deal
This model ensures accountability and keeps CCP focused on your success.
Real-World Example: Dr. Paul’s Porsche 911 Coupe
Neel even shared a behind-the-scenes look at a past client: Dr. Paul Chong.
Paul wanted a Porsche 911 Coupe and needed to trade in his Panamera. CCP delivered:
- 3 highly-curated Porsche listings
- Dealer negotiations that dropped the out-the-door price by thousands
- Trade-in value boosted from $88,000 to $92,000—without ever visiting a dealership
Joshua saw firsthand how CCP’s spreadsheet tracked every:
- Dealership
- OTD cost (before/after negotiation)
- Trade-in appraisal increase
- Feature checklist (moonroof, sports package, etc.)
- Net cash difference
- Taxes and fees included
This transparency confirmed one thing: Car Concierge Pro doesn’t just talk the talk—we walk the walk.
The End Result: Confidence, Clarity & Control
By the end of the consultation, Joshua had:
- A curated list of Jaguar XFRs
- A plan to sell his Audi at top dollar
- A transparent pricing model for services
- Confidence that he could leave the hard work to professionals
He no longer needed to worry about:
- Dealership scams
- Trade-in manipulation
- Inventory guessing games
- Price padding and dealer fees
- Constant spam from salespeople
Is Car Concierge Pro Right for You?
If you’re:
- Buying a luxury vehicle,
- Selling a trade-in you want top dollar for,
- Or just tired of being manipulated by the dealership system…
We’re here to help.
From Jaguars to Jeeps, from Audis to Aston Martins, we’ve negotiated over $4.8 million in car deals for 800+ clients across the U.S. and Canada.