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Real, verified reviews from 1,000+ CCP clients across the USA, Canada, and UAE.

$5.4M+ in documented client savings. 100+ Google reviews. BBB A+ Accredited.

Google Reviews
4.8/5 Based on 106 reviews
Based on real Google reviews
Keith Rogers
Keith Rogers
17 reviews 10 hours ago
The best way to buy a car. This service will give you confidence when deciding to buy a car. They will work with you to find the best deal possible and help you through the paperwork too. 100% Recommend!
Robin Herget
Robin Herget
6 reviews 11 hours ago
Neel’s team took EXCELLENT care of me to find the car I’ve always wanted and for the best value! Shainit and Irish worked tirelessly to source and negotiate my very specific, hard-to-find Mercedes-Benz G 550. They were in constant touch, gave sound advice and coordinated multiple PPIs to ensure I was able to make informed decisions from afar, as we reviewed an initially long list of out of state options and pared it down to the final choice. I’m eternally grateful!
Debi Lee
Debi Lee
5 reviews 6 days ago
I’ve used Car Concierge twice now, and I’ll never buy a car another way! This time, they helped me find the car I wanted, get the best price, arrange for shipment, and sell my old car at the highest value. Each step involved comparisons of other possible deals. They guided me through all of it and provided assurance that I was making good decisions. Highly recommend!
Israel Mendez Lopez
Israel Mendez Lopez
1 review a week ago
Car concierge pro was great. They did an awesome job tracking down the exact vehicle I was looking for and handled all the talking and negotiating with the dealership. They also kept checking in the whole time to make sure the delivery went right and that I actually got it. Everything went smoothly and I definitely recommend them.
Terri McCormack
Terri McCormack
3 reviews 3 weeks ago
I had an excellent experience working with Car Concierge Pro! The process was smooth, professional, and stress-free. Shainit and the team were responsive, transparent, and clearly knowledgeable about the market and negotiation process. I dreaded buying a new car because of having to deal with aggressive sales tactics from the dealerships. They saved me a tremendous amount of time and frustration, and I felt confident throughout the entire process. Communication was excellent - never pushy, and they were always available to answer questions and explain details clearly. It ended up being one of the best decisions I made during the car-buying process. I would absolutely recommend them to anyone looking for a more efficient and enjoyable way to purchase a vehicle!
David Frost
David Frost
10 reviews a month ago
I had a very good experience working with Car Concierge Pro while helping my mother shop for a used SUV. The team was exceptionally responsive, patient, and thorough throughout the process. They spent a great deal of time researching vehicles, reviewing CARFAX reports, building comparison spreadsheets, communicating with dealerships, negotiating pricing, and helping us understand the real out-the-door costs rather than just the advertised prices online. What I appreciated most was the level of transparency and attention to detail. They were willing to adapt as my preferences changed and never pressured me toward any particular vehicle. They were also honest when discussing potential concerns with certain cars, inspections, or dealership practices, which made the experience feel genuinely client-focused. There was one frustrating experience involving a third-party inspector, but the Car Concierge Pro team handled the situation professionally and remained supportive throughout. Overall, the process was far less stressful having experienced people manage the research, dealer communication, and negotiations. Shainit and his team were excellent to work with, and I would absolutely recommend Car Concierge Pro to anyone looking for help navigating the car buying process.
David Fox
David Fox
1 review a month ago
I was looking to buy a Mercedes-Benz, but due to my busy schedule, the entire car-buying process felt extremely hectic and stressful. That’s when I contacted Car Concierge Pro, and I’m really glad I did. Shainit and Irish were incredibly helpful throughout the entire process. They handled everything professionally and made the experience smooth and hassle-free. Their curation, presentation, and attention to detail were top-notch. Most importantly, they helped save me around $5K while eliminating the usual headaches that come with buying a luxury car. I highly recommend Car Concierge Pro to anyone looking for a seamless and professional car-buying experience.
Eswar N
Eswar N
8 reviews a month ago
I was interacting with Shainit and his team. Very impressed with the level of service provided. The team was knowledgeable, organized, and genuinely cared about making the experience easy for us. Everything was handled professionally and efficiently. A reliable and trustworthy service that we would confidently recommend.
Mattia Flabiano
Mattia Flabiano
2 reviews a month ago
Good service, communicative
Joe Janus
Joe Janus
14 reviews a month ago
I had a great experience with Car Concierge helping me lease my 2026 Lexus 350h. They were detailed, proactive and very communicative. Highly recommend!
James Nevers
James Nevers
4 reviews 2 months ago
Great experience working with the Car Concierge Pro team. Very professional and patient. Helped me get a great deal on a new 27 Telluride
Mike Roberts22
Mike Roberts22
3 reviews 2 months ago
The Car Concierge Team is absolutely fantastic ! The process is simple, easy and direct ! They helped us secure the vehicle we were looking for and will definitely be using them again!
R Z
R Z
2 reviews 2 months ago
Working with Car Concierge Pro was one of the best decisions I made in this entire car-buying process. From start to finish, everything was handled with professionalism and clarity. They were transparent and upfront throughout the entire process, maintaining consistent daily communication all the way through delivery. They navigated the out-of-state logistics seamlessly, secured the best possible deal for me, and helped me get the exact car I wanted. Instead of stress or uncertainty, the experience felt structured and controlled. I couldn’t be happier with the outcome and would absolutely recommend CCP to anyone looking for a smarter, more efficient way to buy a car.
Byron Tucker
Byron Tucker
11 reviews 2 months ago
I had a superb experience with Car Concierge Pro! From the very first introductory meeting, they were nothing short of complete professionals at every step. I had a previous car purchasing broker (Open Road) who really disappointed me with laziness and lack of enthusiasm. Car Concierge listen to my concerns, stayed in constant contact with me, provided expert counsel and delivered. Even though I had to suspend my search for a few months, they picked it right back up and didn’t miss a step. Sri was my primary contact and she was super professional and transparent. I HIGHLY recommend them!
V•I•P
V•I•P
3 months ago
Bill Yin
Bill Yin
2 reviews 4 months ago
Great experience. Neel, Irish, Shainit, and the whole team were amazing. They had a comprehensive chart that could show all the things about the cars, making it easier for a first time buyer like me to get the right car for myself.
Mark Hudson
Mark Hudson
3 reviews 4 months ago
My purchase of a used car through Car Concierge Pro was a positive experience. The staff that I worked with (Shainit, Irish, and team) were all very helpful throughout the process. They communicated consistently and in a timely manner, even over holidays due to time sensitivity. They worked to understand the variables that mattered most to me and helped provide available vehicles that met my criteria. Ultimately, the vehicle that I purchased met nearly all of my objectives. As someone with a very busy, demanding job, one of the greatest benefits of Car Concierge Pro was the convenience and efficiency for someone that doesn't have time to scour the country for vehicles, or make all the phone calls necessary to vet those vehicles. CCP did all that for me and then helped me coordinate the purchase process. I am very pleased with my vehicle purchase. Thanks CCP team!
Rob Brown
Rob Brown
1 review 5 months ago
Car Concierge Pro is professional and helpful in the car buying and selling process. I’ve used them twice and it was smooth and easy.
Ashwini Gupta
Ashwini Gupta
4 reviews 5 months ago
Car Concierge pro was supportive and gave great ideas on how to get the right RV for my needs as well as connected us to the right mechanic to complete an independent evaluation of the RV which was essential in having the dealership fix what needed to be fixed. Good service
Holly Elsberry
Holly Elsberry
4 reviews 6 months ago
They did a great job from start to finish helping me find me new 2026 Genesis. They were very communicative and responsive to all of my texts and calls. I believe they did the best they could in finding and negotiating deals as well. Thank you!
Amit Behera
Amit Behera
15 reviews 6 months ago
I SAVED at least $2000 in car + insurance purchase through Car Concierge Pro services. I would highly recommend Car Concierge Pro to anyone looking for purchasing Car or Car insurance. My experience with them was seamless from having a bigger list to start with to finally shortlisting the vehicle. They handled all the negotiations and were even available on Sunday to address my questions when I got my car. They guided me in terms of how to handle dealer negotiations whey they try to cross/up sell. They helped me in making a rational decision rather than an emotional one. They assigned a single point of contact. So there was no confusion of reaching out to multiple people. Thanks to the team - Neel, Shainit & Irish.
Krinesh Patel
Krinesh Patel
5 reviews 6 months ago
I recently purchased a Toyota RAV4 through a car concierge service, and the entire experience was exceptionally smooth and stress-free. From start to finish, the process was handled with transparency, efficiency, and genuine care. A special thank you to Neil and Shanit for making everything seamless. They took the time to understand exactly what I was looking for, handled all the negotiations, and secured a great deal without any hassle. Their professionalism, responsiveness, and commitment to customer service truly set them apart. I highly recommend their concierge service to anyone looking to purchase a vehicle the easy way. Outstanding experience! 🚗✨
John Waters
John Waters
8 reviews 8 months ago
If you want excellent service with outstanding results, work with Shainit and his team at Car Concierge Pro. They sourced several vehicles that I requested and patiently and methodically worked with me to find the ideal Mercedes Benz to meet my needs and wants. I am very happy with their service and pleased with my new 2025 MB E53 AMG!
Juan Solares
Juan Solares
1 review 9 months ago
They helped me find a very specific kind of car and were incredibly responsive and helpful!
Michael Malpiedi
Michael Malpiedi
34 reviews 10 months ago
Definitely worth the price of admission - turned the car buying experience into a one-stop-shop and I was in and out of the dealership with my expected number and no surprises. I will definitely be using them to sell my old vehicle, and for future purchases!
Motivation Embodied
Motivation Embodied
9 reviews 10 months ago
Really great experience with these guys. Very knowledgeable in going through the buying process, narrowing down the options, and going step by step to get a car. Very reasonably priced and well worth it for the expertise.
barry migicovsky
barry migicovsky
9 reviews 11 months ago
I found a quote for my new Subaru Forrester hybrid sport and they beat the price by $1k. They’re good and communicative throughout the process.
Dana Durrett
Dana Durrett
8 reviews a year ago
I was very pleased with Car Concierge. They assisted me in buying a vintage sports car and, indeed, one that required great attention to detail and attention to my requirements. They also assisted me with selling an existing car. Their follow-up and diligence was impeccable. I could not be more pleased. I would highly recommend them to anyone - anyone who desires to obtain the best price (on a purchase or sale) and who lacks the expertise to properly negotiate a car transaction. I am a trained negotiator, but recognized the value of this services. Thank you, Car Concierge
KARNIK PATEL
KARNIK PATEL
10 reviews a year ago
I didn’t realize how much I was overspending on auto insurance until AiM stepped in. Through Car Concierge Pro, Akansha and her team made the entire process unbelievably easy, they shopped around, found me the best rate with identical coverage, and took care of the switch without me having to make a single phone call. 💸 Highly recommend to anyone who values their time and their money!
B Dulaney
B Dulaney
27 reviews a year ago
Shainit & Neel from Car Concierge Pro from the beginning started researching my 3 top car choices. They arranged a Google Meeting and showed me detailed spreadsheets comparing the 3 cars. I decided to lease for the first time and preferred Toyota’s reliability. I traded in my 2009 Toyota Prius after driving it for 15 years. If there was a Toyota PRIUS BEV available, that would have been my first choice. Shainit constantly keep me updated with the status of my new car search. The day of taking in my 2009 Prius to the dealer for an appraisal for a Trade-in for the 2025 bZ4X XLE EV SUV. Shainit was instantly available for calls or texts during the final negotiations & paperwork. The paperwork showed a $20+ monthly lease payment higher than negotiated figures. Shainit had negotiated with various Toyota dealership for a week prior to the final day. He talked to the salesman & dealership and the final monthly amount was less than what Shainit negotiated previously. So happy after getting a $10,000 Toyota incentive & almost $2,000 Dealership incentive. Did not have to pay 25% foreign made tariff as Toyota is currently absorbing the tariff. Great experience and thanks to Shainit of Car Concierge Pros for his experience & patience.
Jaimin Patel
Jaimin Patel
9 reviews a year ago
The team is really helpful and keeps all there efforts.
Kristina Wileden
Kristina Wileden
6 reviews a year ago
Great experience - saved me hours and hours of research and the never-enjoyable task of negotiating with a dealership (where I am hampered as a single woman of a certain age). I am delighted, and highly recommend the Car Concierge Pro service.
Jenna Herrera
Jenna Herrera
2 reviews a year ago
I had a great experience working with Shainit! He was incredibly helpful, professional, and attentive throughout my car search. He provided me with a wide range of options, negotiated on my behalf, and made the entire process feel much less overwhelming. I’d highly recommend Shainit and the team to anyone looking for assistance with their car-buying journey!
Yash Vandra
Yash Vandra
9 reviews a year ago
They helped me find the best price that I could not have imagined. Great work. I have already recommended to many friends.
Loritim Holtz
Loritim Holtz
244 reviews a year ago
We sincerely appreciate the hard work and diligence of the team in helping us with finding, negotiating, and purchasing a vehicle in less than a week.
mustafamufasa
mustafamufasa
3 reviews a year ago
I initially hired Shainit and his team to help me sell my Model 3. I had moved out of the country and had difficulty managing the sale overseas. They took care of everything and gave me a stressless experience I am currently in a rough financial situation where I need to purchase a vehicle, and being in a situation where it is so easy to get emotion and make impulsive financial decisions, it’s been valuable having expert guidance to keep myself grounded. I consider their services essential when it comes to car buying. It’s so easy to get impulsive when buying a car so having that professional guidance is invaluable. Highly recommend
Richard Leal
Richard Leal
56 reviews Edited a year ago
Love my new Mustang Mach E electric. Shainit and his team did an excellent job procuring the vehicle for me at a great price. They did thorough research on the cars I was interested in and helped me narrow down my choices based on my likes to the perfect car for me. I will certainly use them again in the future
Parth Soni
Parth Soni
5 reviews Edited a year ago
I had no idea I was overpaying for auto insurance until I signed up with AiM through Car Concierge Pro. Akansha found me a better rate with the same coverage—without any hassle! The best part? I didn’t have to lift a finger. Their team handled everything, and the process was seamless, transparent, and completely stress-free. Their team kept me updated every step of the way, and I didn’t have to lift a finger. If you’re not using AiM, you’re probably leaving money on the table!" 🚗 Highly recommend for anyone looking to cut down auto insurance costs effortlessly!
Edmun Tsang
Edmun Tsang
2 reviews a year ago
Great service from Car Concierge Pro. They worked very hard to help me sell my car by reaching out to different dealerships to find the best price. Will use your service again!
Dhairya Bhatt
Dhairya Bhatt
8 reviews a year ago
I had an outstanding experience! Shainit and Kaushiki were in touch throughout the entire process of curation and negotiation. Their professionalism, dedication, and expertise made the car-buying experience smooth and stress-free. Shainit and Kaushiki took the time to understand my needs and preferences, and they worked tirelessly to find the perfect car at best price. Also, they suggested some changes in the initial requirements which helped me get more options to choose from. I highly recommend their services to anyone looking for a hassle-free car-buying experience!
Praveen Somani
Praveen Somani
2 reviews a year ago
Highly Professional team of knowledgeable consultants, fantastic experience, reasonable pricing coupled with strong delivery and in-depth understanding of the market realities, recommend for car acquisition.
Niharika saxena
Niharika saxena
6 reviews a year ago
They help you find your desirable car with great negotiatiable deal. They definitely makes the difference.
Akash Bhat
Akash Bhat
2 reviews a year ago
Purchasing a car is always a full-time job. I am glad that I was able to outsource all the efforts to Car Concierge Pro to buy my Crosstrek! Shainit, Kaushiki, Shivani, Akanksha, and Bhavya took all the necessary steps to find the exact build I was looking for and ensured the entire purchase process was hassle-free. They continuously curated the available builds based on my inputs for multiple cars, and I just had to look at the list and finalize what I liked! The team was open to all my feedback and always incorporated my inputs to ensure I got the best deal possible. They continuously negotiated the car price, made sure to secure the best price, and never delayed any part of the process. I never imagined buying a car could be so smooth! I highly recommend Car Concierge Pro if you are buying a vehicle, especially if you don't have time to deal with all the hassle.
kwabena okyere
kwabena okyere
21 reviews a year ago
I had a great experience going Car Concierge. The team was extremely helpful especially Akansha. Thank you guys
Richard Gerber
Richard Gerber
2 reviews 2 years ago
I have used car buyers before but this is a higher level of service. Shainit backed up by Neel and Akansha helped me with a complicated situation with a dealership that appeared to have damaged my car on an appraisal test drive when I was looking for a new car to trade in mine in for. The degree, extent and dedication of their efforts to deal with this and find another buyer for the unfixed car were extraordinary. They patiently explained everything involved so there was little anxiety. They were always available and responsive and went the extra mile to take care of everything they could. They also found exactly the new car with the right options I wanted for a very good price at a dealer 85 miles away. What more could you ask for?
Nicole Schirripa
Nicole Schirripa
1 review 2 years ago
Car Concierge Pro (Shainit) is an incredible resource for hassle-free car buying! They negotiated a significant discount of over $5000 for the Honda Accord Touring we got and kept us updated every step of the way. Their fee is a bargain for the time and money saved. Highly recommend!
Shane M
Shane M
8 reviews 2 years ago
I had an excellent experience with Car Concierge Pro. They fully explained the process and provided recent search examples before we entered an agreement. I quickly had a short list of vehicles to choose from. They handled all of the negotiations. The entire process took less than a week. It was easier and more convenient than I expected.
Dana Dallabetta
Dana Dallabetta
37 reviews 2 years ago
I recently used Car Concierge Pro's services, and I couldn't be more satisfied with the experience. My only regret… Not finding them before I bought the vehicle I was trying to sell. They would’ve figured out. It was a lemon long before and I never would’ve bought it. Use their expertise. It will help you make the right decision. From the day, we discovered them and hired them when we were ready to sell the vehicle FroShainit, Akansha & the entire Team was incredibly dedicated and attentive, remaining at my disposal throughout the entire process. They worked tirelessly to find vehicles that matched my preferences perfectly, demonstrating an impressive understanding of my needs and desires. What truly sets Car Concierge Pro apart is their exceptional coordination in selling my existing vehicle. They managed every detail seamlessly, making the transition to my new car as smooth and stress-free as possible. Their professionalism and efficiency were evident at every step. I highly recommend Car Concierge Pro's white glove services to anyone in need of a hassle-free car buying and selling experience. With Help like that, you won’t make mistakes you won’t have regrets Their commitment to customer satisfaction is unmatched, and I will definitely be using their services again in the future.
Alice Igono
Alice Igono
3 reviews 2 years ago
Their team will work with your budget to identify the the kind of car you like. They are flexible and patient and will be available until the transaction is completed. I will recommend their business for those looking for cars.
Robin
Robin
20 reviews 2 years ago
Car Concierge Pro is a fantastic resource to those who are in the market to purchase a new or used vehicle, BUT don't want to personally haggle with dealerships. From the first time I contacted them for assistance in helping my son buy his first vehicle, they got to work right away after the initial zoom meeting to secure us the best deal. Shianit kept in constant contact with us throughout the process by email and text, and was able to get a significant amount negotiated off the asking price of the vehicle. We didn't have to do anything but wait for the deal to be done, then go to the dealership and sign the contract. People would think this kind of service is super expensive, but for the time and money savings we got, Car Concierge Pros is worth every penny of their small fee. I am recommending them to everyone I know that is looking to purchase a vehicle. They are very professional and great at what they do. 💯
Jaeli Wolf
Jaeli Wolf
2 reviews 2 years ago
Saad Abdullah
Saad Abdullah
1 review 2 years ago
I had the pleasure of dealing with Car Concierge Pro for the purchase of my new Honda Odyssey. From the outset, the team, consisting of Neel (the CEO), Shainit, Akansha and Shivani demonstrated professionalism and expertise that far exceeded my expectations. Neel, as the leader of the team, ensured that every aspect of the buying process was smooth and efficient. His leadership clearly reflects in the team's cohesive and client-focused approach. Shainit, Akansha and Shivani each played a vital role, contributing their expertise and ensuring that no detail was overlooked. What truly set Car Concierge Pro apart was their exceptional negotiation skills. They worked tirelessly to secure the best possible deal on my Honda Odyssey, showcasing their commitment to not just meeting, but exceeding, client expectations. This level of dedication and skill in negotiation is something I hadn't encountered before in car buying experiences. Moreover, the team’s communication was impeccable throughout the process. They kept me informed at every step, answering any questions I had and making sure I was comfortable and confident in my purchase, what it means to purchase a car with ease and confidence. Their combined expertise, exceptional negotiation skills, and customer-centric approach made my experience not just satisfying, but truly enjoyable. I wholeheartedly recommend Car Concierge Pro to anyone looking to purchase a new or used vehicle. They are not just a team; they are a dream team in the automotive purchasing world!
Daivik Shah
Daivik Shah
12 reviews 2 years ago
I recently enjoyed using Car Concierge Pro's services for a complex car deal, and I couldn't be more impressed. I purchased my 2024 Hyundai Tucson Ultimate Hybrid and traded a Hyundai Sonata N-Line, and the entire process was handled with utmost professionalism and efficiency. From the get-go, the team at Car Concierge Pro, led by Neel, Shainit, and Akansha were incredibly attentive and went above and beyond to cater to my needs. They provided curated listings of various options, conducted thorough market research, and coordinated with dealerships to obtain initial quotations. What truly stood out was their dedication to maximizing my savings. They skillfully negotiated purchase prices, ensured I received the highest appraisal value for my current car and even secured the lowest insurance premium and APR. Every step of the way, they ensured a seamless and hassle-free experience. I'm immensely grateful for their support and responsiveness; whether it was a call or a message, they were always there to provide prompt and dedicated service. Without a doubt, I give Car Concierge Pro a solid 5-star rating and can't wait to use their services again. Thank you to the entire team for exceeding my expectations!
Jeff Hailey
Jeff Hailey
9 reviews 2 years ago
Sam was great. He got me a great deal and found the exact SUV I wanted. I will be using them again.
Derek Koloditch
Derek Koloditch
3 reviews 2 years ago
I recently purchased a used 2017 Subaru Outback Limited via Car Concierge Pro. The experience was definitely a positive one overall. As someone who purchases a car once a decade or so, I simply do not trust dealerships. They have a variety of tactics to hide the truth about pricing and vehicle history to squeeze every penny from you. Services like Carvana and Carmax charge more for negotiation-free purchasing (shouldn't it be the other way around?) and up-sell you on warranties, Either way, you’re at a disadvantage. So I went looking for an alternative and ran across the concierge option. I chose Car Concierge Pro because pricing and payment are straightforward, and they're technologically more up to speed than their competitors. Everyone on the team assigned to me was very friendly, helpful, and accommodating. My experience was more of a collaborative effort with quite a bit of back and forth around searching, researching, and negotiating. The team was with me every step of the way, handling all the legwork or providing guidance and assistance as necessary. You can be as hand-off or hands-on as you like. If you want to handle searching yourself and let them handle negotiations, you can do that too. Here are some helpful learnings if you decide to go the same route. 1) Try to research models and narrow down what you're after ahead of time. Best model years, common failures, expected repair costs (Consumer Reports, CoPilot, and ChatGPT were very helpful), regional pricing trends (see Auto Tempest). This isn't a requirement, but I personally found it to be helpful. Doing so will help your team hit the ground running and alleviate some stress for you early on. Of course, they’re there to help you dial in on your preferences as well. And keep in mind things may evolve and shift as part of the process. As an example, I focused on the 2019 and later model of Subaru Crosstrek PHEV initially before realizing battery replacement would be a huge hidden expense for very limited range. I discussed this with my team and we pivoted accordingly. 2) Keep your eye on the details. Dealerships might say one thing and do another, or they'll inflate the numbers in one area (like optional packages) to give the illusion of a deal. They might even take favorable photos to hide flaws (like a cracked front bumper on one of the listings I picked). Your team will be very vigilant for these tactics, but it doesn't hurt to be redundant if you're inclined to. For obvious reasons, dealerships do not like dealing with concierges, so they might try and sneak things past them if they realize who they’re dealing with. Your team will reiterate this before closing the deal and signing any papers. 3) Use Lemon Squad for pre-purchase inspections. Ordering an inspection from their site is dead simple, especially compared to their competitors. You'll get photos, video, diagnostic scans, a test drive, and a report, which you can share with your team or knowledgeable friends / family for feedback and use to negotiate further. Better pricing might be available via a local mechanic, but for remote inspections, Lemon Squad is the way to go. As of this writing, pricing starts at $220. You probably don't want to pay for more than two inspections (the money adds up quickly, obviously), so use them once you're ready to commit to a vehicle assuming everything looks good. 4) Use a reasonable search area and adjust accordingly. The wider the search area, the better range of pricing and deals. One caveat is that shipping can get pricey and cut into your savings the further out you go. My suggestion is to stick within a 1000 mile range initially. If you find a good deal on the edge of that range, it might be cheaper to fly out to pick up the car and drive it back. A 16 hour drive is much more doable than a 26 hour drive. All in all, I’ll be going this route again in the future when the time comes. The options + savings are better and it alleviates a notable degree of stress from a generally unpleasant experience. And I can’t recommend Neel and his team enough.
Jatin Chilhate
Jatin Chilhate
1 review 2 years ago
Joseph Flint
Joseph Flint
3 reviews 2 years ago
I had a very good experience with Car Concierge Pro. Shainit and the gang kept me informed every step of the way, found the car I was looking for and helped me sell my car. Everything was smooth and they were always accessible for questions, etc. Very glad for their firm and strongly recommend.
mayank maheshwari
mayank maheshwari
4 reviews 2 years ago
Jacob Palecki
Jacob Palecki
5 reviews 2 years ago
The team was very diligent and responsive, made the process very easy. Thank you!!
Kalp Parikh
Kalp Parikh
8 reviews 2 years ago
I used them for selling my car. They are amazing to work with right from beginning to end. I got a very nice deal for my car all thanks to the staff!
Daniel Brouder
Daniel Brouder
1 review 2 years ago
Shainit did a great job. Service was worth it. He found a car for me 100 miles away when multiple dealers told me there were no models available within 400 miles, and my only alternative was to order this model from factory, which would take a few months and the price was not guaranteed. Appreciate Shainit’s assistance. Thanks
Daniel Sanderson
Daniel Sanderson
4 reviews 2 years ago
Neel and his team were super helpful when it came time to buy my next car. I had a very short timeline and they were able to source a whole list of options within 24 hours of my video consult with them. And within 54 hours the car was purchased and I was driving it home. I appreciate the fact that they took all my criteria into account in order to find the best options, and that they were available through the whole process if I needed anything. This was a true team effort. Special shout out to Shainit for all his hard work on this, and everyone else behind the scenes. Thank you guys so much!!
Akash Shah
Akash Shah
5 reviews 2 years ago
I had been in the market for a G Wagon, and the Team at Car Concierge Pro went above and beyond to find me the perfect options tailored to my preferences. This service is a fantastic choice for anyone seeking a hassle-free vehicle buying and selling experience. The team not only guarantees the best offers but also keeps you well-informed about the available options. I highly recommend their services - it's a top-notch business! 🤝
Frederico Hexsel
Frederico Hexsel
2 reviews 2 years ago
I can't express enough how thrilled I am with the exceptional service I received from Shainit at Car Concierge Pro. Shainit went above and beyond to help me save over $5000 for my purchase; I had a 2021 XC60, which I wanted to upgrade to a newer one. Their dedication and tireless negotiation with multiple dealerships resulted in the perfect match for exactly what I was looking for. The experience was not only cost-effective but also stress-free. Their knowledge and expertise in the automotive industry are truly remarkable. I couldn't have asked for a better ally in my car-buying journey. I will wholeheartedly recommend Car Concierge Pro to people in my network. They are a fantastic business that genuinely cares about their clients and their satisfaction. If you want to save money and have a smooth car-buying experience, Car Concierge Pro is the way to go. Thank you, Shainit and team, for making my car purchase an outstanding one!
Randall Porter
Randall Porter
3 reviews 2 years ago
Excellent service and great price - got 20% higher than trade-in offer at dealer. Highly recommend.
sourabh naukudkar
sourabh naukudkar
5 reviews 2 years ago
The Car Concierge Pro team was great to work with. Right from the onboarding process to curation of listings, the process was breeze. They understood my requirements carefully and presented good analysis that helped me make an informed choice. For those who find dealing with dealership salesmen challenging, I would highly recommend working with Car Concierge Pro to find the right car for the right price.
Joshua Davis
Joshua Davis
2 reviews 2 years ago
Thanks to Shainit, Neel and everyone else at Car Concierge Pro! They helped me get the best price with the hard to find 2023 RAV4 Hybrid. I'd use their service again in a heartbeat.
Kathleen George-Hodge
Kathleen George-Hodge
2 reviews 2 years ago
This review has been a long time coming. I cannot say enough good things about Car Concierge Pro. The whole team really supported me through the entire process. Neil and Shivani really did a wonderful job. They provided advice and negotiated on my behalf. They were able to save me money too. This is a company I will definitely use again and would encourage others to do the same. They made the process easy for me and I am very grateful to them. Wonderful people and Excellent service. A+!!!
Robert A
Robert A
10 reviews 2 years ago
Nice introduction by Neel explaining the process. Worked mostly with Shainit who was very courteous and respectful. The service is more for the individual who does not locate their own vehicle on the side and feed them the discoveries as they work at their own pace as they are very busy. When occupied they often are unable to respond the same day by email… delayed response to emails or phone calls noted during busy times at the end of the month. Other times they are quite fast such a mid month. At the point of the actual negotiations, they do a great job with communicating. Overall, I was quite pleased and personally learned a lot about car buying from my own mistakes. Thanks so very much.
Amit H
Amit H
76 reviews 2 years ago
I hired this company back in February but the car prices were too high . I told them to wait till July and they were able to find me a car (rav4 hybrid xse) for the price that I was willing to pay. They did a good job negotiating with the toyota dealership.
Brenda Ackley
Brenda Ackley
5 reviews 2 years ago
Joshua Button
Joshua Button
11 reviews 2 years ago
Fantastic professional service. This team did a great job searching for and negotiating with dealer for my car. I will use again. Highly recommend.
Scott
Scott
7 reviews 2 years ago
Neal and his team are very communicative and will provide amazing auto buying services tailored to you. Great personalized touch!
David R
David R
6 reviews 2 years ago
Neel and Shivani were great! With supply chain issues and high demand, the car we were looking for was very difficult to find. They helped us get exactly what we were looking for and gave us the confidence that we were getting a good price. They also advised us on how to get more for our existing car than simply trading it in. Thank you for your help!
Matthew Ranger
Matthew Ranger
4 reviews 2 years ago
Car Concierge was great. They took care of the entire negotiation and got the dealership to take a significant amount off of an already aggressively priced car. More than worth the price. I would definitely use them again!
jeff kapnick
jeff kapnick
7 reviews 2 years ago
I had an excellent experience. Got the car I wanted at a very good price!
Angelo Markatos
Angelo Markatos
4 reviews 2 years ago
Shainit worked hard to find me a new Subaru Forrester and negotiated a good price in a tight market.
Bruce Cross
Bruce Cross
5 reviews 3 years ago
Neel and team found me close to what I wanted. They did negotiate the price of my 2023 Bronco to almost MSRP. Only drawback is I had to pay extra for shipping. I'd use them again.
Taqueilla Ivey Fortson
Taqueilla Ivey Fortson
10 reviews 3 years ago
Neel and his professional team were very patient and helpful with aiding my husband and I in selecting and securing the make, model, colors, and trim of the SUV we wanted and at the best price. Neel put in countless hours and great effort to make the transaction happen. He was very knowledgeable and answered all emails and questions timely and efficiently. He provided numerous listings and allowed us to take control of making the selections that were a best fit for us. The team is so knowledgeable and were able to educate us on the best deals for what we wanted (a Kia Telluride in a economy with high markups). Car Concierge Pro took all of the hassle and uncertainty out of the car buying process. Every single detail was thought of and handled. My husband shared we will always go the route of using Car Concierge Pro to keep car purchases simple whenever we do need to make another car purchase. We began the process around Christmas 2022 and in January we were locked into the buying process with the SUV being delivered right to our front door in February 2023. Neel always extremely prompt on his end with responses. But, at the same time he remained patient with me as I took my time and pondered decisions regarding specifications/trims and the comparisons between 2 different vehicle types. His team provided multiple lists of options without a single complaint. Thank you all for being so responsive, helpful, understanding, and skilled throughout the process. We are very happy with our 2023 Kia Telluride EX (Wolf gray color + Terracota seats + black alloy wheels-- he knew how important that combination was to me and made it happen)! You all make a "Dream Team!" Keep doing great work!
Alexandra Fisher
Alexandra Fisher
2 reviews 3 years ago
I had an incredible experience with Car Concierge Pro. Neel helped me every step of the way -- from arranging all appointments for the cars I wanted to test drive to locating the actual car I wanted and negotiating a fantastic deal for me. He proof-read all contracts and caught an "error" (perhaps conveniently buried by the dealership...?) which the dealership subsequently had to rectify. Even when the car dealership started being difficult at the time of signing, Neel continued to advise me until the very last moment when I walked out of the dealership, car keys in hand. Neel and his team are extremely knowledgable about all the ins and outs of car negotiations, they are responsive, and so extremely helpful with removing all the uncertainty and stress from the car buying experience, not to mention that they saved me a ton of money! I would give 6 stars if I could and highly, highly recommend Car Concierge Pro to anyone who is in the market for a new car.
Jordan Sahlberg
Jordan Sahlberg
4 reviews 3 years ago
Neel was awesome! The whole experience was seamless and easy. I absolutely hate dealing with dealership and thanks to Neel, I didn't have to. His team scoured the greater area for my exact specifications and once we found what I was looking for, Neel negotiated on my behalf to get me the best deal he could. I am incredible happy with my car and the work Neel and his team did. I can't recommend Car Concierge Pro enough!
S M
S M
11 reviews 3 years ago
Stellar Service! Impressive-integrity in this company! Car Concierge Pro’s response, engagement and follow up were flawless. I contacted Neel on 12/24 and he responded and started my process quickly. By 12/29, I had my dream car at an amazing 0% financing. Neel and his team are taking me through my car pick up. Their professionalism, expertise, technology, honesty, and sincerity are unmatched. Thank you Car Concierge Pro - I am grateful beyond measure!
Krishna Ravula
Krishna Ravula
2 reviews 3 years ago
I would recommend it to first-time car buyers. Helped me with buying my first car. I was unsure about which car to buy for my budget. Neel and Shivani Helped me. They saved a lot of time and Stress for sure. Thanks, Team. I bought a 2019 Santa Fe.
Sneha Parekh
Sneha Parekh
81 reviews 3 years ago
Excellent service by the this team: Options: 5/5 Negotiation with dealer 5/5 Punctuality 5/5 Communication 5/5 All team members 4.5/5 We could save a lot of our time and efforts with their help. It was worth, especially when moving to a new state and saved us from the hassle of finding a good deal with a trustworthy dealer. On shortlisting the brand of car we wanted, they kept on giving us enough options for the same model to make sure we get the car from the best possible deal.
Joseph S
Joseph S
23 reviews Edited 2 months ago
I used Neel at car concierge pro to find and negotiate an audi q7. He did such a great job and saved me $4000. Made the whole process painless. I was so happy with the service i had him find and negotiate another new car for me which i purchased yesterday. I cannot say enough - Neel and his associates will save you more than you will pay for their services. Its a no brainer. Go with carconciergepro! This is an update to my previous review from 2022: used car concierge pro to find and negotiate a new BMW M4. They quickly located exactly what I wanted and then negotiated a good price below the target I was looking for. They continue to provide great service, well worth the price. Again, they receive my highest recommendation!
Shainit
Shainit
1 review 3 years ago
Great Services offered by the team, definitely worth availing the services offered by them while buying a vehicle.
Gautham Srinivas
Gautham Srinivas
39 reviews 3 years ago
Lorien Owens
Lorien Owens
19 reviews 4 years ago
Neel & his associates were fantastic start to finish. We sought a highly desired car with limited inventory. His team was able to locate the car with options i wanted, negotiated a price, arranged transport & had it delivered to our doorstep. We may never purchase a car again without Neel. His communication, transparency & realistic expectations are second to none. Thank you for a fantastic buying experience!!
Rick T
Rick T
1 review 4 years ago
I am able to write this review after a few months of working with Car Concierge Pro for buying a car and I am still very happy that I decided to work with them :). This speaks to the immense value that Neel and his team puts towards making the experience during and after the purchase seamless and enjoyable. I am thoroughly impressed with their model of service and its perfect execution. I was looking to buy a car for a long time and even had specific models/requirements in mind but due to COVID-19 circumstances and my work, never had time or energy to go through negotiations with dealers or finding the correct dealer. When I reached out to Car Concierge Pro, they surprised me with the efficiency and smoothness with which they helped me through the buying process. Once I stated my requirements, they provided me with a detailed list of recommendations on various aspects of buying plus navigated through a large number of dealers to find me the best base price. Once a dealer was decided, Neel and his team did some magic negotiations and what was left for me to do was to do a test drive and complete the paperwork at the dealer's shop - just 3-4 hrs work. While I was able to find the final price that is till date lower than what I have heard from any dealer or friends, what was more impressive was that Neel and his team were extremely accommodating of my scheduling constraints and worked with me at different times of day as needed. For anyone who is looking to buy a new or used car, I highly recommend Car Concierge Pro and I will leave with two anecdotes from my experience working with Neel and Car Concierge Pro that may help -- First, there was a time when we needed to have an urgent discussion about something related to the dealer/scheduling and Neel was with me on the phone all the time, while he was still recovering from severe post-vaccine side effects (Of course, I didn't know at the time 🙂 ) . Second, when I got my car, the dealer said and I quote: " Any dollar less to the amount you have got this car for, and we will making a deal in the negative for us." This only shows how Neel and his company encompasses professionalism with care.
Robert
Robert
5 reviews 4 years ago
They helped me locate a nearby vehicle (though they searched the entire US!) and negotiated it under MSRP and got additional amount off the dealership wasn't wanting to give. Made getting a vehicle easy and cheaper than I would have been able to do on my own!
abhishek singhai
abhishek singhai
2 reviews 4 years ago
Stephanie Schull
Stephanie Schull
9 reviews 5 years ago
Neel made buying a car easy. We have been putting it off for years because I get anxious around car sales people. I also don't like the phone calls and email follow up they do. Neel took care of everything at a distance, I showed up and did the test drives. No chit chat--no personal information given--just drove the car. It was heaven. Then the day of purchase it was all arranged and I just sat there and did work on my phone while the paperwork was being processed, and I did none of the negotiations, and he got $12,000 off of a new car, so that we walked out paying just $30,000 So that was quite a significant chunk off the price of a new car that he negotiated. He turned a stressful situation into something that was easy breezy and saved us tons of money. Do yourself a favor and pay his modest fee you will more than make up for it in time savings and his negotiating powers will get you a price that you would never get on your own. Highly Recommend. Now I am not fearful of getting a car with Neel there to protect me. Looking forward to getting another with his help.
Cosmas S.
Cosmas S.
44 reviews 5 years ago
Product as described! Very useful service for buying a used car. I'll be using them again.
Jack Zuggi
Jack Zuggi
9 reviews Edited 3 years ago
Selling my car was a wonderful, smooth, and stress-free experience with Car Concierge Pro in my corner. I HIGHLY recommend Neel and his team. They were professional, courteous, intelligent, experienced, and worked very hard.
Sarah Bennett
Sarah Bennett
12 reviews 5 years ago
All I can say is WOW! Neel really takes the stress out of the car shopping and purchasing experience! He saved us over $4,000 on our new Jeep and did most of the leg work on negotiation and providing the dealer details about things like trade in all while we were at work. I high recommend using his service to save time, money, and decrease stress overall!!
Ranjani Sampath Kumaran
Ranjani Sampath Kumaran
8 reviews 5 years ago
I'm really glad that I chose to work with CCP for selling my car. Neel and his team is very rigorous from the analytics, to setting the correct expectation (both on buyer & seller side) and getting the deal done. I wouldn't think twice before recommending this service to anyone. Honestly, CCP is the best service based business I have come across so far!! Car dealership & negotiations might be really daunting and CCP does take all the heavy lifting, so you can smile & walk away with a great deal. I was extremely satisfied with the service due to 3 things in particular, which I haven't found anywhere else: 1. Business with empathy and understanding customer needs well. 2. Professionalism. Communicating clearly and setting the right expectations - no surprises or disappointments. 3. Responsiveness. They don't ghost you or act flaky. They literally walked me through the process until it is complete (& helped out with post service queries too). This speaks a lot about their quality of service.

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