I want to share the experience at a car dealership I truly cherish, which led me to start Car Concierge Pro.
We remember all of the firsts in our lives, which are countless. We could probably go on and on about our favorite school day, our first time being away from home, a first date, the biggest reward.
Buying your most memorable car and feeling the rush of adrenaline as you get in to drive yourself home is one of the most exhilarating experiences!
I was in a dilemma while buying a new car, Nissan Rogue; I was a Ph.D. student at Arizona State University, U.S.A. Every car dealership sold the same car at different prices, which frustrated me with the process. And so, I decided to get a new vehicle at the lowest price. After spending three weeks of sleepless nights, I eventually ended up saving $7450 in the process of purchasing the car.
I figured that the entire car buying process is time-consuming, exhausting, and demands extra efforts like superior negotiation skills if you want to save thousands of dollars on the deal.
Once my friends found out about this story and my negotiating skills, they started reaching out to me for their car deals. I brought about a positive change in people’s lives by using my negotiation skills to save my client’s hard-earned money. That’s how it all started. My passion drove me all the way!
59% of car purchasers are not contacted after the sale.
In a world where customer experiences are everything, car dealership must go above and beyond to keep customers coming back.
It’s all about making customers feel valued and essential to your company, eventually leading to big rewards for your dealership.
The Impact of the internet on car dealership?
The internet has emerged and is now the primary consideration for shoppers buying vehicles.
Client expectations for buying vehicles have since changed concerning the dealership location. Customers currently shopping for a car have more options and frequently research online. They nowadays demand the best internet-based information about your car dealership before they even try to consider entering your floor.
Businesses, including car dealerships, must deeply understand how customers interact with their inventory. Before the customer tries to integrate the product or businesses into their mental model, convey a unique experience to stand out on the digital platforms.
Conciseness Towards your customer for a great car dealership
This is one I care about. The internet has made two things possible, particularly in car shopping. The data is straightforward, but buyer confidentiality is also a factor. The justification needs to be more concise because everyone who shops (including you) does so. Working in a world where everything is covered in knives is a thing of the past. We are never allowed to sneak away from a client again.
Focusing on being straightforward and transparent with influential people in your car dealership could boost customer confidence. A good example would be that a customer couldn’t tell whether their car was being fixed or just driven around.
Brilliant showrooms create more straightforward, distinct workspaces so that clients can see the finished product. Giving nothing to your clients’ creative minds is a great way to stand out in a sector that deals with used cars, which has frequently been criticized for its respectability.
Final Words
Car dealerships make millions, if not billions, over the long haul by making customers pay some “hidden” fees or the so-called dealer add-ons (addendum).
Your most memorable car will stay with you forever, ranking right up there with your most unique love, regardless of how many additional vehicles you purchase later or how much more expensive they may be.
Don’t just follow your heart, though—as with any other wise financial decision.
We at CarConciergePro.com provide hassle-free and cost-effective car buying and selling services to our clients across the United States and Canada. We have saved our 150+ clients over $550,000 of their hard-earned money.
and Canada 