Thank You for Coming to This PageHere Are All Your Queries, Listed.

1. Am I under any obligation to buy?

   Absolutely not. The discovery call is complimentary, and you decide whether to go ahead only after you have seen what we would do and what it would cost. You are never obliged to buy a car.

2. How do you get a better price than I can?

   We run a multi-invoice process. Every dealer we contact knows they are one of several competing for your deal, so they get one chance to put their best foot forward. That competition is what moves the number, not haggling harder on the day.

3. Do you take anything from the dealership?

   No. No dealer gives us any compensation whatsoever, and we do not work with any dealership or manufacturer directly. We promote no specific cars. You pay us a flat fee, which is exactly why our interests sit on your side of the table.

4. Do you guarantee the lowest price?

   We guarantee that we will get you the lowest price and the best deal on the car you are looking to finance or lease while we are working with you, within the same time frame and geographic area.

5. New, used or lease, what do you cover?

   All of them. New, certified pre-owned and used, whether you are buying or leasing, any make and any model. We work through finance versus lease with you on the call, aiming at the lowest out-the-door number either way.

6. Where do you operate?

   Across the USA, Canada and the UAE. Sourcing is nationwide rather than local, which is often where the saving comes from, the right car is frequently at a dealership you would never have driven to.

7. On average, how much are the savings for a client?

   Anywhere between $3248 to $11,623 based on several different factors. Request a Concierge for a 30-minute complimentary consultation with a Car Concierge Pro professional.

   Also answered on the FAQ page

8. How does Car Concierge Pro help the client?

   We use proven negotiation tactics to implement the best price deal (the lowest price) and negotiate with dealerships until you get the deal. We also make sure that it fits within your budget. We are happy to answer your questions during the car buying process to ensure that you understand everything you need to before signing the contracts at the dealership.

   Also answered on the FAQ page

9. Why does the dealership change numbers or make me wait for over 3 hours when buying a car?

   In a simple sentence, to get your money. They do this by playing games, changing numbers, and making you tired so that you lose focus on negotiations and make you agree on their pricing.

   Also answered on the FAQ page

10. Should you let a car dealership run your credit?

    Most dealerships are tacky. They will run your credit even if you're still looking for your perfect car. This way, they can tie you down and sell you the vehicle at the highest possible prices even if you don't like their current inventory.

    Let's look at several options:

    • If you're buying it outright or paying in cash, you should NEVER let a dealership run your credit. There's no law where you have to abide by what they say to you at the time of the car purchase.
    • If you're planning to lease or finance, you should ONLY let the dealership run your credit once you're 100% sure of the car, and you've already negotiated the car prices.

    There are over 32 different ways of how a dealership makes billions, if not millions, by taking advantage of everyday people like us. To ensure that you are fully informed of their so-called 'traps,' Request A Concierge today.

    Also answered on the FAQ page

11. Can you negotiate upgrades on a new car?

    Yes, you can. At Car Concierge Pro, we figure out what exactly our client needs in their new car, including upgrades, packages, and others.

    Once the requirements and preferences get finalized, we embark on the negotiating process with the dealerships.

    Always remember, car prices are subjective. And so, we curate and provide the best deals at the lowest prices on the new cars for our clients.

    Also answered on the FAQ page

12. Can you bargain on the extended warranty price of a car?

    Yes definitely. There is hefty markup when it comes to selling an extended warranty by the dealerships.

    However, you should only get an extended warranty if you will keep the car for more than three years.

    We negotiate the warranty price from over $3000 to under $899 when our clients are looking to get it.

    Also answered on the FAQ page

13. Should you purchase a used car from an online dealer?

    Usually, an online dealership like Carvana, Vroom, AutoNation, and others offers used cars at higher prices than local family-owned dealerships.

    Also, it is much better to inspect a used car before making a purchase. It is not like buying a $10 item from a grocery store and going for a refund if you don't end up liking it. Car prices vary from $10,000, $500,000 and even more.

    If our client is looking for a pre-owned certified or used car, we provide them with a list of curated deals. Once we go through it together, we recommend our clients to visit and check out the vehicles. Once we inspect and everything checks out properly, including car history, we initiate negotiating with the respective dealerships.

    This way, the client is assured that they will get the same car at the best-negotiated price.

    Also answered on the FAQ page

14. Can you buy multiple cars under your name?

    Yes, 100%. One of our clients buys cars and then rents them out on Turo.com. We provide him with curated deals, negotiate car prices with the dealerships, and ensure a hassle-free car buying experience.

    It would be best if you kept in mind that you need to get the cars at the lowest negotiated price, which would help keep your monthly payments low, especially when leasing or financing. Our concierge offering enables our clients to get their (multiple) cars with peace of mind.

    Also answered on the FAQ page

15. How much does an auto dealership make per car sale?

    An auto dealership makes millions of dollars each year. Not surprising, right? They have the highest profit margins on the new cars when compared to used cars.

    On average, they make about $3000-$7000 on cars priced less than $30,000-$40,000. For luxury and high-end cars, the profit is north of $10,000 or even more.

    A car buying experience is frustrating and demands time off from work or business activities. Going from one dealership to another dealer to get a good deal is a futile process.

    Also answered on the FAQ page

16. How much time can I expect to spend at the dealership?

    The duration of your visit to the dealership can vary depending on several factors, such as the paperwork involved, any additional services requested, and the dealership's efficiency. However, on average, you can expect to spend a few hours at the dealership to complete the necessary formalities.

    Also answered on the FAQ page

17. What documents do I need to bring from my side?

    To ensure a smooth transaction, please bring the following documents:

    • Valid driver's license
    • Proof of insurance (if you already have an insurance policy)
    • Proof of identity (passport, ID card, etc.)
    • Proof of address (utility bill, bank statement, etc.)
    • Any additional documents requested by the dealership (if applicable)

    Also answered on the FAQ page

18. What will be the mode of receiving the car? Will I drive it from there, or will they deliver it?

    Generally, you can either drive the car from the dealership or have it delivered to your desired location. We can discuss your preference and make the necessary arrangements accordingly.

    Also answered on the FAQ page

19. What should I plan for insurance? If I am driving from there, don't I already need insurance?

    You must have insurance coverage if you choose to drive the car from the dealership. We can assist you in obtaining insurance through Geico or any other provider you prefer. It is recommended to have insurance in place before driving the vehicle.

    Also answered on the FAQ page

20. I don't have car insurance, so is there any danger in test driving? What if I accidentally damage the car?

    When test-driving a vehicle, the dealership usually provides insurance coverage for any potential damages that may occur during the test drive. However, clarifying the specific insurance terms with the dealership beforehand is always a good idea to ensure you are adequately protected.

    Also answered on the FAQ page

21. What is the process for registration and licensing? Will I have a choice in how my number plate looks?

    The dealership will guide you through registering and licensing your new vehicle. Regarding the number plate, you may have the option to choose personalized or specialized plates based on availability and local regulations. Discussing your preferences with the dealership is best, and they will assist you accordingly.

    Also answered on the FAQ page

22. Should I add accessories during the purchase or later, to keep the price in check?

    Adding accessories can be done either during the purchase or later on. It's worth considering the dealership's offerings as they may have competitive prices and expertise in installing accessories specific to the vehicle. However, if you prefer to explore other options or aftermarket accessories, you can add them later from another dealership or specialized shop to ensure the price is within your budget.

    Also answered on the FAQ page

Next: Car Leasing ConciergeBack to search

1. Should you finance or lease your car?

   We will explore this option during our complimentary call when you Request a Concierge. Our goal is to get you the lowest OTD, Out The Door number for your car. We guarantee the lowest number on all car models.

2. Can you lease a car with no down payment?

   Yes, you can lease a car with a $0 down payment. However, as a car buyer, you have to be proactive in tracking various deals, offers, incentives, market supply and demand, and ensuring that you're leasing the car at the lowest price.

   A more straightforward option is to hire a professional car concierge service company for a flat fee like Car Concierge Pro who does not get any kickbacks from any dealerships and gets you the best lease offer on your new lease.

3. What's the best month to lease a new car in the USA?

   At Car Concierge Pro, we do lease deals throughout the year, including Christmas and NYE. There are no right or wrong months to lease a new car.

   As a buyer, you have to be proactive in tracking various deals, offers, incentives, market supply and demand, and ensuring that you're leasing the car at the lowest price.

   Also, every dealership has different offers on the same make and model of your chosen car. The majority of the time, there are even exclusive offers right from the manufacturers.

   Overall, you have to keep an eye out on these deals and spend hours researching, negotiating, and reviewing the final offers. Besides, there are over 34 different terminologies that you have to get yourself acquainted with at the time of pricing discussions with the dealers.

4. Should you negotiate when buying or leasing a new car?

   Yes, absolutely. A car dealership makes anywhere between $7000 to $50,000 on your car if you don't negotiate or haggle.

Next: Car Selling ConciergeBack to search

1. How does Car Concierge Pro help me sell my car?

   We streamline the selling process by researching the market, evaluating competing offers, and coordinating the strongest appraisal opportunities available for your vehicle. Our role is to simplify the experience while helping you secure the best possible outcome without the usual stress and inefficiencies.

2. Do you work with specific dealerships or buying partners?

   No. Car Concierge Pro operates independently and does not maintain exclusive partnerships or incentive-based relationships with dealerships or buyers. This allows us to remain completely unbiased and act solely in our clients' best interests throughout the selling process.

3. Do you facilitate private party sales?

   No. We do not manage traditional private-party marketplace listings or direct peer-to-peer transactions. Instead, we focus on identifying strong market-based purchase offers and coordinating a seamless transaction process while removing the hassle of negotiations and buyer management.

4. Why use Car Concierge Pro instead of selling the vehicle myself?

   Selling a vehicle independently can involve pricing uncertainty, time-consuming negotiations, unreliable buyers, and logistical complications. We eliminate that friction by handling the research, appraisal coordination, offer evaluation, and transaction guidance, creating a far more efficient and professional experience.

5. Can you assist with financed or leased vehicles?

   Yes. We regularly assist clients with financed and leased vehicles. Our team helps coordinate payoff information, equity evaluations, and transaction logistics to ensure the process is handled smoothly and efficiently from beginning to end.

Next: Car Trade-in ConciergeBack to search

1. How do you work out what my car is really worth?

   Independent due diligence against real market and auction data, not a single dealer's appraisal. You can benchmark it yourself first with the Kelley Blue Book Trade-In Value tool.

2. How do you choose a new or used car buying service?

   Know the Concierge Team: understand how long the team has provided concierge services. In Car Concierge Pro's case, we have provided new and used car buying services for five years.

   Value For Money (VFM): understand how Car Concierge Pro's proprietary statistical analysis helps save time and money, the most essential commodity.

   Credibility: Car Concierge Pro is the only Automotive Consulting concierge service provider that is a Better Business Bureau A+ Accredited Business.

3. The dealer says the trade and the purchase are separate negotiations. Is that true?

   No, and that framing is where buyers lose money. A dealer can raise your trade-in figure and quietly recover it in the purchase price. We track both together as one number: Net Cost to Acquire.

4. What if I owe more on my car than it's worth?

   That's negative equity, and it's common. We negotiate harder on the purchase side to absorb the gap, so the shortfall doesn't quietly get rolled into a new loan at a worse rate.

5. Can I trade in a car that's still on lease?

   Yes. Leases frequently hold positive equity above the buy-out price, and dealers rarely volunteer that. We check, and if the equity is there, we make sure it comes to you.

6. Should I repair the car first?

   Usually not all of it. A few minor repairs return more than they cost; most don't. We audit the condition and tell you which is which. It's also worth checking your VIN through the NHTSA recall lookup, since an open recall can affect value.

7. Does Car Concierge Pro buy my car?

   No, and that's deliberate. We don't buy vehicles and take no commission from any buyer, so our only job is finding you the highest bidder. Every quote we gather is visible to you in a live shared spreadsheet.

Next: White Glove ConciergeBack to search

1. Who is eligible for White Glove Service?

   Buyers seeking vehicles priced above $100,000, including collectors and first-time luxury buyers. However, our service is designed for any discerning client who values intelligence, precision, and exceptional outcomes regardless of price point.

2. How fast can I expect results?

   Most clients receive their curated shortlist within 48 hours and close within 14 days. Our 60-minute response guarantee ensures priority engagement from the moment you reach out.

3. Is my information confidential?

   Absolutely. Discretion and privacy are core to our process. All client information is treated with the utmost confidentiality, and we never share your details with third parties without explicit consent.

4. What if you don't save me $5,000?

   We stand behind our Performance Guarantee. If we do not save you at least $5,000 vs. advertised pricing or secure an overall good deal, you receive a 50% fee refund, no questions asked.

5. What happens after I purchase the vehicle?

   White Glove doesn't end at delivery. Clients receive ongoing advisory support for optimal resale timing, value preservation strategies, ownership cost optimization, and market re-entry planning. You also retain 24/7 access to your dedicated Concierge Manager.

6. What exactly does the fee cover?

   One flat fee covers the entire acquisition: sourcing across 30+ platforms, market analysis, the negotiation itself, paperwork review and delivery coordination. It does not scale with the price of the car, and nothing is charged until you agree a scope of work.

7. What happens after I book?

   You speak with your concierge within 60 minutes. Most clients receive a curated shortlist within 48 hours and close within 14 days, though we move at whatever pace suits you.

Not on the list? Ask the deskBack to search